ONSIM

One of the most powerful features of the ONSIM network is the ability to use Short-Dial Extensions. If you have two or more active lines, your team can communicate internally using 3 or 4-digit num...

You can personalise your greeting for individual users or your main business numbers. Please choose the method that best fits your setup:Option 1: Online Dashboard (Best for Individual SIMs)Use thi...

Depending on how you want your calls to behave, you can either manage this yourself or have our team set up a custom routing pattern for you.Option 1: Self-Service (Ring All Simultaneously)Best if ...

The ONSIM dashboard allows you to audit and track all business messaging across your mobile network. Use the SMS logs to monitor communication, verify delivery, and maintain records for compliance....

Ready to unlock the intelligence hidden in your business calls? Activating AI Insights is a simple process that takes just a few clicks.To find out more about how AI Insights can help you visit her...

Need to change the business name on your account? You can update this instantly via your dashboard. Keeping this information current ensures your invoices and account records remain accurate.✅ How ...

If you have received a replacement physical SIM card (for example, to replace a lost, damaged, or faulty card), follow the steps below to move your existing service to the new SIM.Note: This guide ...

Once you have inserted your new SIM, please follow this checklist to ensure your service is fully optimised for our network.✅ Essential Checklist (Must Do)Please go into your phone's Settings and t...

Stop "scrubbing" through long audio files. With AI Insights, your recordings become interactive documents. If you can read a transcript, you can navigate a call.Precision NavigationEvery recorded c...

Yes! You can have one primary business number (such as an 01, 02, or 020 landline number) that rings across multiple ONSIM SIM cards. This ensures your team can answer calls from anywhere and alway...