Account & Billing

Billing and Payment Methods

• When will I be billed?
• How do I update my credit card details

Other

• Terminology Guide
• Can I change my number?
• Memorable / Premium Numbers
• Non Standard Charges

Plan Usage & Upgrades

• Can I upgrade/downgrade my plan
• How much data have I used this month?

New SIMs

• How long will it take for the SIM to arrive?
• Ordering another SIM
• Lost SIM