ONSIM

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  • 📦 Where is my SIM?

    eSIMs eSIMs are generated and sent immediately after your order is completed.Check your Email: Look for an email sent to the address you used during registration.Wait 10 Minutes: While usually inst...

  • ⚠️ Reinstating Your Service After Termination

    If your service has been disconnected due to a missed payment, here is what you need to know about settling your balance and getting back online.My service was terminated. Can I reinstate it?If you...

  • 📲 ONSIM SMS Gateway

    The ONSIM SMS Gateway acts as a secure bridge between your business software and the mobile network. It is designed for developers and compliance teams who require granular control over their mobil...

  • 🛠️ Is it hard to set up?

    The short answer is no. Most customers have their ONSIM Landline Replacement box up and running in less than two minutes. It is a simple "Plug and Play" process.The 3-Step SetupUnplug: Take the tel...

  • 👥 Can I have one number on multiple SIMs?

    Yes! You can have one primary business number that rings across multiple mobile devices simultaneously. This is achieved using a Hunt Group.How it WorksIncoming Calls: When someone dials your main ...

  • ⏺️ Can I record my calls?

    ONSIM offers a range of native call recording solutions, from simple download access to full integration with enterprise platforms. 1. Basic Call RecordingOur basic recording service is designed fo...

  • 🛫 Can I use my SIM outside of the UK?

     While your ONSIM SIM is fully capable of International Roaming, this feature is blocked by default for your protection.To ensure you remain connected without the risk of "bill shock," your service...

  • 🔢 What number will be displayed when I make a call?

     One of the standout features of the ONSIM Landline SIM is the ability to choose which identity you present to the world. Whether you want to appear as a local business or a mobile professional, yo...

  • 🔢 Can I change my landline number?

    If you would like to update your current number, you can browse our live inventory to find a replacement that suits your business.Step 1: Browse Available Numbers Visit the ONSIM website as if you ...

  • 📲 Troubleshooting: eSIM Not Working

    If your eSIM is installed but you have no service, the most common reason is simply that the line is "Turned Off" within your phone's cellular settings. Follow this guide to ensure your eSIM is act...