Skip to main content
ONSIM Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. ONSIM
  2. Troubleshooting
  3. Troubleshooting

Troubleshooting

  • ❓ Why am I not receiving calls?
  • 📥 Inbound calls going straight to voicemail
  • 🛠️ SIM Troubleshooting guide
  • 📲 Troubleshooting: eSIM Activation & Setup Errors
  • 📲 Troubleshooting: eSIM Not Working
  • 📶 Troubleshooting: My Data isn't working
  • 📞 Troubleshooting: Caller ID: Showing the Wrong Number
  • 💬 Troubleshooting: SMS Not Sending or Receiving
  • 🎧 Troubleshooting: My Calls Aren't Recording
  • 🔇 Troubleshooting: One-Way Audio (I can hear them, they can't hear me)
  • ⚠️ Error: "Not Included in Your Tariff Plan"
  • 👤 Contact names not appearing
ONSIM