For total transparency over your business communications, ONSIM provides detailed usage reports. These allow you to track every call, SMS, and data session across all users on your account.
✅ How to Access Your Reports
Log in: Access your Online Dashboard here.
Navigate to Billing: Click on Billing 📑 in the left-hand navigation menu.
Locate Reports: Scroll down to the Reports section.
Select Your Timeframe: Find the specific month or date range you wish to review.
Download: Click the Download button next to the relevant report.
Once downloaded, you will have a full itemised breakdown of all usage for every user during that period.
💡 Why Use These Reports?
Audit Readiness: Keep a physical record of all company communication for compliance.
Budgeting: See exactly which users or departments are driving your costs.
Data Analysis: Use the downloaded file to filter by specific users or types of usage (e.g., International calls).
Need help understanding your report? If you have questions about specific charges or usage data, our support team is available at support@onsim.uk or on 0333 880 4008.