Your business already has the data—it’s just currently "locked" inside thousands of hours of audio files. AI Insights is the key that unlocks that data, turning your mobile network into a source of truth for your entire company.
The Shift: From Audio Files to Actionable Data
Most businesses treat call recordings like a digital archive—only to be used when something goes wrong. AI Insights turns those recordings into a proactive tool for growth and efficiency.
| The Old Way | The ONSIM Way |
|---|---|
| ❌ Listening to hours of calls to find one detail. | ✅ Instant visibility with searchable transcripts. |
| ❌ Guessing what customers are really saying. | ✅ Searchable conversations that reveal true intent. |
| ❌ Missing key trends until it’s too late. | ✅ Actionable insights to spot opportunities early. |
| ❌ Manually taking notes during every call. | ✅ Focus on the conversation while the AI captures the data. |
How to Get Started
Activating AI Insights takes just a few clicks. You can manage this yourself via the dashboard or ask our team for help.
Option 1: Self-Service (Via Dashboard)
Log In: Access your account at app.onsim.uk.
Select User: Click Users in the left-hand menu and select the profile you wish to upgrade.
Navigate to Subscriptions: Click the Subscriptions tab at the top of the user profile.
Activate: Locate AI Insights and switch the toggle to ON.
Note: Activation must be done individually for each line you wish to enable.
Option 2: Contact Support
If you have a large volume of lines to enable or prefer our team to handle the setup:
Email: support@onsim.uk
⚠️ Important Reminder
AI Insights is not retrospective. Once enabled, the system will only begin processing and transcribing new calls and messages from that moment forward. Any communication made before the toggle was turned on cannot be transcribed.