The OnSim Dashboard is a powerful, secure portal that gives you total control over your business mobile services. Unlike traditional networks where you have to call a help desk to make changes, OnSim puts the tools directly in your hands.
1. Real-Time Management
Manage your entire fleet of mobile and landline services from a single screen.
User Profiles: Add new users, edit existing ones, and assign specific numbers.
SIM & eSIM Activation: Provision new eSIMs instantly or activate physical SIM cards as they arrive.
Status Monitoring: See at a glance which lines are active or reaching their data limits.
2. Call & SMS Intelligence
Turn your communication history into a searchable database.
Call Logs: Access detailed records of every inbound and outbound call, including durations and timestamps.
Advanced Filtering: Search for specific numbers or filter by date, account ID, or call direction (To/From).
AI Insights: If enabled, you can view full transcripts, search for keywords within conversations, and analyse the sentiment of your calls. This is a chargeable add on feature for more information click here.
3. Advanced Routing & Features
Customise exactly how your business numbers behave in real-time.
Hunt Groups: Edit the members of a hunt group so you can set who will answer when a business number is called.
Divert Settings: Set up immediate diverts, "no answer" forwards, or holiday routing to ensure no call is missed.
Caller ID Control: Change between displaying your mobile number (07) or your professional landline number (01, 02, 03) for outbound calls.
4. Cost & Compliance Control
Keep your business protected and on budget.
Usage Monitoring: Keep an eye on data and voice usage in real-time to avoid "bill shock" at the end of the month.
Recording Archive: Listen to and download network-level call and SMS recordings for training or compliance audits. Call recording is a chargeable add on, for more information click here.
Voicemail-to-Email: Configure which email addresses receive your audio recordings and transcripts.
How to Access the Dashboard
Login: Visit app.onsim.uk.
Navigate: Use the left-hand sidebar to switch between Users, Call Logs, and Numbers.
Search: Use the top search bar to find a specific user or number instantly.
💡 Pro Tip: You can now add multiple admin users to your dashboard, allowing your finance or operations teams to manage billing and reporting without sharing a single login. Find out more here.