ONSIM

When you first activate your ONSIM SIM or move it to a new device, you may need to manually configure the Access Point Name (APN) to enable data.The "globaldata" SettingsFor all devices, use these ...

If your SIM is lost or your handset has been stolen, contact us immediately at support@onsim.uk.We will lock your SIM to prevent unauthorized usage and ensure no unexpected charges are incurred on ...

To update the number your virtual landline diverts to, please proceed as follows:Log in to your dashboard.Click Users in the left-hand menu.Select the User you wish to update.Click the Calls tab at...

Before you begin the upgrade, please ensure you have a supported device. To make outbound calls showing your landline number, you must use an ONSIM SIM or eSIM in a handset that supports VoLTE (Voi...

Moving to an eSIM is convenient, but the activation process requires a few specific conditions to be met. If you are seeing errors like "eSIM cannot be added" or "QR Code no longer valid," follow t...

If SMS recording is enabled on your services, you can easily manage, read, and analyse your SMS logs directly from your dashboard.🚀 Getting Started Login: Access your portal at app.onsim.uk. Naviga...

A common question when upgrading to high-definition calling is whether there is a "premium" price tag attached to the service.The simple answer is no. There are absolutely no additional costs to us...

 If you have call recording enabled on your line but need to make or receive a confidential call that should not be captured, you can manually disable the recording feature via your dashboard.✅ How...

At ONSIM, we believe in straightforward, honest pricing. All our SIM plans are based on a 30-day rolling contract, giving you the flexibility to change or cancel your service at any time.The ONSIM ...

One of the most powerful features of the ONSIM network is the ability to use Short-Dial Extensions. If you have two or more active lines, your team can communicate internally using 3 or 4-digit num...