AI Insights is just the beginning. By turning every call and message into structured, searchable data, we’ve built a foundation for the future of mobile intelligence—and we’re only getting started.
Here is a look at the features currently in development to help you move from searching data to acting on it.
✉️ AI Summaries & Action Points
Imagine hanging up a call and instantly receiving a perfectly formatted brief in your inbox. We are working on automated delivery for:
Call Summaries: A concise overview of the conversation highlights.
Key Decisions: A clear record of exactly what was agreed upon.
Follow-ups: Automatically detected "to-do" lists and action items.
Email Delivery: Configurable notifications sent straight to you so nothing ever slips through the cracks.
😊 Sentiment Search
Go beyond what was said and understand how it was said. Our upcoming sentiment engine will allow you to filter conversations by emotional tone:
Customer Health: Instantly surface frustrated customers before they churn.
Sales Coaching: Identify your most positive and successful sales calls to use as templates.
Risk Management: Automatically flag high-risk or aggressive conversations for immediate review.
🧠 “Top Calls to Review” Daily Digest
Stop guessing which recordings are worth your time. Our daily digest will act as your personal intelligence officer, surfacing the "5 calls you should listen to today" based on:
Importance & Sentiment: Prioritising urgent or emotionally charged interactions.
Pattern Recognition: Highlighting unusual conversation patterns or specific keyword clusters.
Efficiency: Focus your management time where it has the biggest impact on your bottom line.
How to Get Started Today
While these features are in development, you can lay the groundwork now by enabling the core AI Insights platform.
Option 1: Self-Service (Via Dashboard)
You can enable this feature yourself for any specific line:
Log In: Access your OnSim Dashboard.
Select User: Click Users in the left-hand menu and select the profile you wish to upgrade.
Toggle Feature: Go to the Subscriptions tab.
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Activate: Switch the AI Insights toggle to ON.
Note: This must be done individually for each line you wish to enable.
Option 2: Contact Support
If you prefer our team to handle the setup for you or if you have a large number of lines to enable at once:
Email: support@onsim.uk
Pricing: View current pricing here
Reminder: Once enabled, the system will only begin processing new calls and messages from that point forward. Previous history will not be retrospectively transcribed.