While Divert Mode is excellent for a quick start, SIM Mode (via physical SIM or eSIM) turns your personal smartphone into a true dual-line business tool.
1. Instant Call Identification
The biggest benefit of SIM Mode is clarity. When your phone rings, your screen will display a label (like "Business" or "Work") alongside the caller's number.
The Benefit: You know exactly how to answer before you even pick up. No more accidentally answering a client call with a casual "Hello?" or missing a work call because you thought it was a telemarketer.
2. Superior Work-Life Balance
With SIM Mode, your business line has its own independent settings.
Separation: You can toggle your business line OFF in your phone's settings during evenings or weekends without affecting your personal SIM.
Voicemail: Business callers can be directed to a dedicated business voicemail rather than your personal one.
3. More Inbound Minutes
To support growing businesses, we include a higher Fair Usage limit for SIM users:
Divert Mode: 2,500 inbound minutes.
SIM Mode: 5,000 inbound minutes.
4. A Seamless Upgrade Path
If you decide later that you need to make calls showing your landline number, having a SIM already installed makes the upgrade to our Landline SIM plan instant and effortless.
What You Need to Know Before Starting
Supported Device: You need to have a supported device to utilise this mode.
Setup Effort: It takes a few extra minutes to install the eSIM profile or pop in a physical SIM, compared to the instant activation of Divert Mode.