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Recent activity by ONSIM-
🗺️ Global Mobile Numbers
Expand your business presence internationally with native mobile numbers in over 16 countries.Because our global coverage is constantly expanding and subject to local regulatory changes, we do not ...
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🌐 Are calls to International numbers included in the bundles?
Our standard bundles are designed for UK-wide usage. Here is everything you need to know about calling destinations outside of the UK.1. Are International Calls Included?No. Calls to international ...
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🚩 How to escalate a query?
If you can't find the answer you are looking for on our support guides you can raise a support ticket. How to Raise a Support TicketRaising a ticket ensures your query is logged, tracked, and hand...
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🔢 Formatting numbers in your address book
If you receive a call from a saved contact but only see their phone number on the screen, it is almost always because the number is saved in a "local" format (starting with 0) rather than the "inte...
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💷 Is there a fee to port a number into ONSIM?
Whether there is a fee depends on the type of service you are using. Please see the breakdown below:📱 Landline SIM - Mobile Numbers Port-in Fee: £0 (Completely Free) Failed/Subsequent Ports: £0 (N...
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💬 Troubleshooting: SMS Not Sending or Receiving
SMS issues are often separate from data or voice problems. If you are struggling to send or receive texts—especially Two-Factor Authentication (2FA) codes—follow this diagnostic guide.1. The "Numbe...
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📞 How to withhold your number
There are times when you may want to prevent your phone number from appearing on the recipient’s device. When this feature is active, the party you are dialling will see "Private," "Unknown," or "W...
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⚠️ Critical Warning: Don’t Kill Your Internet!
Porting your landline number to ONSIM is a smart move, but if you have ADSL or FTTC (Fibre to the Cabinet) broadband, there is a massive "gotcha" that could knock your entire home or office offline...
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📱 Using a Personal Hotspot (Tethering)
Personal Hotspot (also known as "Tethering") allows you to share your OnSim mobile data connection with other devices, such as laptops, tablets, or other smartphones.📡 Status: Disabled by DefaultTo...
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📋 Do I Need to Switch Providers to Use OnSim?
The answer depends on how you want to use your business number. OnSim offers two distinct ways to handle your calls, depending on whether you just need to receive calls or if you also need to make ...