Customising your set up

Hunt Groups

• What is a hunt group?
• Changing members of a hunt group

Diverts

• Setting up Holiday Diverts
• Time of Day Routing
• How to add/update your divert settings for individual SIMs (self care login cv3)

Voicemail

• Ways to access voicemail
• Adding a custom Voicemail recording
• Setting up voicemail
• Can I use my own recording for voicemail?

Enhanced Features

• Can I twin a VOIP handset with my SIM?
• Can I record my calls?
• Interactive Voice Recording (IVR)

Other Customisable Features

• Can I change my outbound caller ID?
• How to withhold your number