ONSIM

We offer IVR set up for ONSIM systems. An IVR is a recorded message which plays and then enables callers to press a key to be put through to different departments within your business.  i.e. press ...

Anonymous call reject allows you to reject calls from anonymous numbers automatically.  This is not set up by default and if you would like this to be enabled on your account you would need to emai...

 Whether you need to record your calls & sms for regulatory purposes or otherwise, ONSIM allows you to natively record mobile calls without the use of apps or diverts. What mobile recording service...

We can provide native mobile numbers in 16+ countries, the list is not published as can be subject to change.  If you would like to enquire about obtaining a global mobile number, please email our ...

Yes, you can have one main number which routes through to multiple SIMs. We would provide you with a hunt group, when a call comes into your main number, all SIMs in that group would receive the ca...

  No, we do not offer trial periods on our services.    The minimum term is 30 days so you would need to sign up for services and if you decide it is not for you then you just need to request cance...

Porting of landline numbers on average, porting takes around 10–14 working days after we receive your form and complete our initial checks. However, delays can occur in exceptional cases, and we ca...

No, calls to International numbers are not included in the bundles and are blocked by default. This restriction can be lifted but would need to be approved by our accounts team.    If you have a qu...

  If you have a query with regard to your billing, please email our support team (support@onsim.uk) and they will be happy to help you.    You are billed monthly for your services and this will aut...

The underlying mobile number on your SIM will be displayed as you can not use landline numbers for SMS.  If you want people to be able to send you text messages, you need to provider them with your...