FAQ

Sign up

• How to sign up & order a SIM
• How do I order more than one SIM
• What device can I use?
• Can I choose my number?
• Can I port a number?

Pricing

• How much does a SIM cost?
• Can I add additional numbers to my SIM?
• Can I record my calls?
• Can I have an IVR / Menu?

Troubleshooting

• Why is my data not working?
• Why are my calls going straight to voicemail?

Other

• What number will be displayed when I send an SMS?
• How to escalate a query?
• Can I use my SIM outside of the UK?
• What network do the SIMS use?
• What number will be displayed when I make a call?